About Britannia IT · UAE
IT support that prevents problems, not just fixes them.
We're a remote-first managed IT and cyber security provider for UAE businesses — proactive support that stops issues before they start, backed by a real team that's been doing this for over a decade.
2014
Trusted since
10+ years in IT
4
Regions
UAE · UK · US · South Africa
24/7
Monitoring & MDR
Always watching
AED 149
Per device / mo
Transparent pricing
Who we are
A modern IT partner, built for how UAE businesses work today.
Britannia IT was founded in 2014 with a simple idea: IT support should be calm, proactive and genuinely helpful — not a reactive scramble every time something breaks. Over the last decade we’ve refined a support operation that prevents far more problems than it fixes.
Today we bring that same approach to UAE businesses, remote-first from our regional base. Because our teams span the UK, US and South Africa, someone is always awake and watching your environment — so help is there across time zones, and most issues are resolved the moment you raise them.
We deliberately keep things focused: managed IT support, cyber security with 24/7 managed detection & response, backup and disaster recovery, and Microsoft 365 — done properly, on transparent pricing, with no long-term lock-in.
What that means for you
What we believe
The principles behind every plan we run.
We fix the root cause
We don't just close tickets. We find what's actually wrong and stop it recurring, so the same problems don't keep eating your team's week.
Remote-first, follow-the-sun
Our teams across the UK, US and South Africa cover more of the clock, so monitoring never sleeps and help is there whenever you need it — no waiting for a truck to roll.
Transparent pricing
Clear per-device pricing on 30-day rolling terms with Net-30 invoicing. No long-term lock-in, no per-call-out surprises, no padded invoices.
Security at the core
Every plan is built on a 24/7 Cyber Security NOC powered by Acronis MDR — detection, response and recovery, not just another dashboard of alerts.
The people behind it
Founder-led, engineer-driven.
Founded by Alex Ashe and Justin Sharrock in 2014, Britannia IT is still run by engineers who care about getting the details right. When you call, you reach people who understand your setup and are accountable for keeping it running — not a queue.
Follow-the-sun IT support for your UAE business.
Tell us what you're running today and we'll show you what remote-first support looks like — usually in a single call.