Managed IT Support
Proactive, remote-first managed IT support for UAE businesses — an unlimited helpdesk, 24/7 monitoring and a real engineer who fixes the root cause, not just the ticket. From AED 149 per device per month.
IT support that prevents problems, not just closes tickets
Most IT providers wait for something to break, then bill you to fix it. We work the other way around: proactive monitoring catches the majority of issues before you ever notice them, and when something does need a human, a real engineer picks it up fast and fixes the underlying cause so it doesn't keep coming back.
It's all delivered remotely, with follow-the-sun coverage across our UK, US and South Africa teams — so help is there when your team is working, not just during one time zone's office hours.
What's included
One predictable monthly fee covers the day-to-day running of your IT.
Unlimited remote helpdesk
A real engineer for every issue, with most requests resolved the moment you raise them — no per-ticket charges and no call-center scripts.
24/7 proactive monitoring
We watch your devices, servers and network around the clock and resolve many issues automatically, before they reach your team.
Patching & updates
Operating systems and third-party apps kept current and secure, so known vulnerabilities are closed without you lifting a finger.
Asset & inventory management
A live picture of every device, license and warranty, so nothing slips through the cracks and budgeting is simple.
Follow-the-sun coverage
Because our teams span the UK, US and South Africa, someone is always awake and watching your environment. Remote-first isn't a compromise — it's how we respond in minutes instead of waiting for a truck to roll.
Why UAE businesses choose our managed IT
Simple, transparent pricing
Clear monthly pricing on 30-day rolling terms — no long-term lock-in.
Managed IT Support
Cyber security & backup from AED 39/mo · Net-30 terms
Frequently Asked Questions
An unlimited remote helpdesk, 24/7 proactive monitoring, patching and updates, and asset and inventory management — all under one predictable monthly fee.
It starts at AED 149 per device per month, with cyber security and backup from AED 39 per month. Pricing is transparent and billed on 30-day rolling terms with Net-30 invoicing.
Follow-the-sun IT support for your UAE business.
Tell us what you're running today and we'll show you what remote-first support looks like — usually in a single call.